Return & Refund Policy

No Questions Asked Refund Policy

  • Sold ornaments can be exchanged if returned unused within 3 days without any deduction in the making charges.
  • If a customer wishes to return our product, he/she can do so within 3 days of taking delivery. We will ensure that the entire amount is refunded to our customer's account deducting making charges amount along with 12% of gold value within 10 working days after receiving the product along with the original tax invoice.

Refund TAT (Turn Around Time)

Once the refund process has been initiated, the amount will be directly refunded to the customer’s account through banking channels only within 7-10 working days from the day of receipt of the returned product(s) by the company.

Refund not applicable for silver articles, gem stones.

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